Privacy Policy | Vitalize Wellness Lounge

Vitalize Wellness Lounge LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services. By using this website, you agree to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Information You Provide Voluntarily
We may collect personal information that you voluntarily provide when interacting with our website or services, including when you schedule an appointment, submit a contact form, purchase services, request information about our services, or communicate with us through the website.

This information may include your name, email address, phone number, appointment details, and messages or other information you choose to submit.

Payment information provided during bookings is processed securely through third-party payment processors. Vitalize Wellness Lounge LLC does not store full credit card or payment card information on our servers.

APPOINTMENT BOOKING AND PAYMENT PROCESSING
Appointment scheduling and certain payment processing are handled through our third-party booking platform, Boulevard. When you schedule services through our website, your information may be collected through Boulevard’s secure system and is processed according to their privacy and security policies. Vitalize Wellness Lounge LLC only receives the information necessary to manage appointments, communicate with customers, and operate our services.

INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, time spent on pages, date and time of visits, and referring website addresses. This information helps us understand how visitors use our website and allows us to improve website functionality and user experience.

ANALYTICS AND TRACKING TECHNOLOGIES
Our website may use analytics tools such as Google Analytics to measure website traffic and usage patterns. These tools may collect information about how visitors use the website, including pages viewed, session duration, and general geographic location based on IP address. This information is used to improve website performance, understand visitor behavior, and enhance the overall user experience.

COOKIES
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help websites recognize returning visitors and collect information about website traffic. You may choose to disable cookies through your browser settings. However, doing so may affect the functionality of certain features on the website.

HOW WE USE YOUR INFORMATION
We may use the information collected for purposes including scheduling and managing appointments, processing payments, responding to inquiries or messages, providing customer support, sending appointment confirmations or updates, improving our website and services, and maintaining the security and functionality of our website. We only collect and use information that is reasonably necessary to operate and improve our services.

SHARING OF INFORMATION
Vitalize Wellness Lounge LLC does not sell, rent, or trade your personal information. We may share limited information with trusted third-party service providers that assist us in operating our website, scheduling services, processing payments, or analyzing website performance. These providers are only given the information necessary to perform their services and are expected to protect your information.

DATA SECURITY
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially reasonable measures to protect your information, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

NO COLLECTION OF MEDICAL INFORMATION
Vitalize Wellness Lounge LLC provides wellness and recovery services but does not collect or store medical records or protected health information through this website. Information submitted through the website is used only for scheduling, communication, and general service-related purposes.

THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. Visitors are encouraged to review the privacy policies of any external websites they visit.

CHILDREN’S PRIVACY
Our website and services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that personal information from a minor has been collected, we will take reasonable steps to remove such information.

YOUR PRIVACY RIGHTS
Depending on your location, you may have the right to request access to, correction of, or deletion of personal information that we have collected. To make a request regarding your personal information, please contact us using the information provided below.

CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Continued use of the website after updates are posted constitutes acceptance of the revised policy.

CONTACT US
Vitalize Wellness Lounge LLC
1042 Mill Creek Road Unit 34 Allentown, PA 18106
vitalizewellnesslounge@gmail.com